Retail Mentoring Program - 1:1 Coaching

1:1 training for your retail business

Moreland City Council’s Retail Mentoring Program offers eligible businesses access to business experts who offer individualised support and training to help grow their online presence, learn new skills in digital management or develop a business strategy.

The program aims to improve the capacity of retailers, to increase competitiveness, innovation and efficiency of the enterprises’ operations, products and services.  

Moreland City has partnered with specialist industry advisors to work one-on-one with retailers, at their business, and at a time that suits them. Each business will be allocated up to 3 sessions of mentoring.

There is no financial commitment required to be a part of the Retail Mentoring Program, the service is fully funded under the SSRP program. 

You can choose to be mentored on one of the following topics:

  1. development of a custom website or upgrade to an existing site
  2. social media training and development of a digital marketing strategy
  3. business strategy


To participate in the Retail Mentoring Program you must be committed to making a difference in your business and;

  • own and operate a full-time retail business or are a key employee wanting to participate in improvements to the business
  • be prepared to participate in small group workshops or one-on-one mentoring
  • be able to identify a business challenge you would like to address, or goal you would like to achieve
  • be based in the City of Moreland, have an Australian Business Number (ABN), be registered for GST.

*Please note that successful applicants cannot reapply for this program in future rounds.
*Places are limited. Moreland City Council has the right to accept and reject participation in the program should applicants not meet the required criteria.


Assessment process

In addition to meeting the eligibility criteria, applications will be prioritised on:

  • the extent to which the digital technology or service will enhance the capabilities of the business to make the business more competitive
  • the potential and likelihood the activity will deliver jobs growth
  • commitment to the program.


How do I apply?


Further information

For further information about the program contact:

Hayley Rosenboom
Retail Facilitation Officer
9240 2462